Synthèse & Résultats de l'enquête satisfaction clients réalisée par une société spécialisée

Nombre de clients ayant participé : 807
Satisfaction globale
92 %
Recommandation
93 %
Séjour à répondu à vos attentes
Qualité de l'accueil à l'arrivée
Qualité informations reçues sur le camping
Attention portée à vos demandes
Séjour à répondu à vos attentes
Qualité de l'accueil à l'arrivée
Qualité informations reçues sur le camping
Attention portée à vos demandes
Témoignages de nos clients
DateNomAvis 
16/09/2014Ian - AngleterreVous avez aimé : Swimming pools and the setting. The entertainment by Jetblast was fantastic. The massage my wife had was the best she'd ever experienced
Nous devons améliorer : Should put soap dispensers in the toilet blocks.
13/09/2014Karen - AngleterreVous avez aimé : The layout and space, the cleanliness of the bathroom block, and the relaxing atmosphere. We really enjoyed out stay. I will thoroughly recommend the site to my daughter as I think her young children would love to spend time here.
Nous devons améliorer : I can't think of a single thing!
13/09/2014Vivienne - AngleterreVous avez aimé : Great indoor swimming pool, very helpful when our ferry was delayed and we were very late arriving (thank you), peaceful setting with plenty of space, visiting market, lots of information for days out, beautiful grounds, chalet immaculately clean.
Nous devons améliorer : Fresh fruit and veg in the shop.
12/09/2014Davy - FranceVous avez aimé : l'espace aquatique et le calme
Nous devons améliorer : plus de poubelles!
11/09/2014Laura - AngleterreVous avez aimé : The indoor pool was fantastic and along with the bouncy castles were adored by the children!
Nous devons améliorer : Washing machine/dryers
11/09/2014Alison - IrlandeVous avez aimé : We had 2 dogs with us and had plenty of walks to take them within the campsite. We were I a premium pitch which was spectacular and had a very large green area I front of our caravan.
Nous devons améliorer : The only slight flaw, although not the fault of the campsite, is that not all dog owners cleaned up after their pets. This should be mandatory and enforced. We watched one man let his dog mess in the green area and then he walked off just leaving it - children were playing nearby. Though I will stress that this was not normal throughout the site.
11/09/2014John - AngleterreVous avez aimé : Beautifully clean chalet with jacuzzi . Safe for children to the shop and park without an adult.BBQ supplied made dinning in easy.Lovely grounds and friendly staff.
Nous devons améliorer : May be a DVD player in chalet for those wet evenings for the kids. Most families take DVDs for kids to watch.
11/09/2014Clare - AngleterreVous avez aimé : Cleanliness, the shed and equipment, the size of pitch
Nous devons améliorer : The weather!...... Only joking. Nothing, it's all good.
10/09/2014Glyn - AngleterreVous avez aimé : Pretty location and good swimming pool
Nous devons améliorer : Sewage.
09/09/2014Rebecca - AngleterreVous avez aimé : The fantastic swimming pools - very safe and clean. The staff are very friendly and happy to sort out problems quickly. The site feels very safe for children. They loved the bouncy castles and playground. Thank you for a lovely stay!
Nous devons améliorer : One caravan window was broken which could have been mended.
09/09/2014Klaus - AllemagneVous avez aimé : The Kids enjoyed the slides in the indoor-pool very much.
Nous devons améliorer : -
08/09/2014Isabelle - FranceVous avez aimé : acceuil,structures ,confort proprete calme
Nous devons améliorer : un peu plus de choix pour la superette, un peu de piston aupres de la meteo....
08/09/2014Katie - AngleterreVous avez aimé : Very spaced out pitches and quiet. Beautiful grounds, with the lake etc and fields. Lots for children to do. Great kids club!Nice relaxing campsite
Nous devons améliorer : The seating in the bar. The entertainment. More tarmac, less gravel as when it rained ( alot!) there were messy potholes everywhere.Changing area for the indoor pool.....on chilly days, you need to go clothed and undress in a changing room, then get changed after your swim...too cold to walk back to chalet in cold, rainy weather!Mint tea in the bar..none available for 3 nights on the run!Always provide toilet paper and soap in the bar toilets (there was only soap in the dispenser once in our 2 week stay, this is not good for a 5* site!) Toilet paper was missing on 3-4 occasions, again this is not suitable for a 5* campsite.
08/09/2014Elizabeth - AngleterreVous avez aimé : The friendliness of the staff. The campsite is well maintained and in a beautiful setting. We will definitely be returning.
Nous devons améliorer : Hire bicycles could do with a routine check.
08/09/2014Anna - EspagneVous avez aimé : The lake, agua tonic classes at 9 o.clock, the trees, our new cottage (apart from it's situation), the indoor pool, the landscape,...
Nous devons améliorer : rules inside the indoor pool plus flexible specially in slides, the supermarket, the state of the billar in TV room,
08/09/2014Stephen - AngleterreVous avez aimé : Lovely feeling to the campsite, bar staff very nice and helpful, spacious accommodation, had a blocked shower maintenance arrived before we had even walked back, fantastic takeaway
Nous devons améliorer : More fish in the lake :)
08/09/2014Gregor - AngleterreVous avez aimé : The setting. It is a gorgeous spot.
Nous devons améliorer : Selection of takeaway food for children. Also I thought there would be a proper sit down restaurant.
08/09/2014Delphine - FranceVous avez aimé : Ce que j'ai apprécié le plus c'est la propreté du chalet comme signalé lors de notre départ tout était impeccable de la vaisselle jusqu'à la propreté des étagères ayant de jeunes enfants c'est vraiment très agréable
Nous devons améliorer : Etant donné qu'il a plu toute la semaine, nous avions vestes et K-Way et il me manquait simplement un ou 2 crochets supplémentaires.C'est d'ailleurs la seule chose qui me retiens pour revenir vous voir : le temps :) Mais là malheureusement ou heureusement vous ne pouvez rien y faire :)
08/09/2014Matthew - AngleterreVous avez aimé : Swimming pools and bouncy castles for the children
Nous devons améliorer : shop to stay open longer in high season
08/09/2014Marie Francoise - FranceVous avez aimé : Le cadre et la proximité entre château et ferme. La piscine couverte permet de se baigner les jours où il pleut. Le camping est calme et l'on peut s'y reposer.
Nous devons améliorer : Il est souvent très difficile pour certain ado d'aller vers les autres et compte tenu que la clientèle est européenne il serait bien de prévoir des activités ou même des animations qui permettrait à ces ados de se côtoyer.
08/09/2014Catriona - AngleterreVous avez aimé : beautiful grounds
Nous devons améliorer : more french style food in the campsite rather than things like lasagne & chips 9although the frites were very nice!)
06/09/2014Agnieszka - AngleterreVous avez aimé : Securitycleanlinessswimming poolfacilities layoutlocation friendly staff
Nous devons améliorer : nothing
05/09/2014Anonyme - FranceVous avez aimé : La propreté du lieu, le calme, le lieu
Nous devons améliorer : Rénover les chalets classique, le mobilier n est pas moderne et confortable. Au prix ou ils sont, cela nécessiterais de moderniser.
04/09/2014Graham - AngleterreVous avez aimé : Helpful staff, quiet at night but enough to entertain when needed. Nights with live music in the bar were really good.
04/09/2014Hélène - FranceVous avez aimé : Piscine jeux pour enfants et tranquillite
Nous devons améliorer : Je ne vois rien a dire
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